Shipping Policy for Khaleeji Cosmetics
Our company registered name is CELAVII HOLDINGS SDN BHD (1501998-T). We are using business name khaleeji cosmetics to run our business for selling songket.
Thank you for choosing Khaleeji Cosmetics to enhance your beauty journey! Here’s everything you need to know about our shipping process:
Expected time to receive order
At Khaleeji Cosmetics, we understand your excitement to receive your goodies! Once you place your order on our user-friendly website www.khaleejicosmetics.com, we swing into action. We typically process orders within 1-2 business days, although during special launches, it may take a tad longer.
Estimated Shipping Time
We’re committed to getting your treasures to you swiftly:
- Malaysia (Peninsular): Expect delivery within 1-2 working days.
- Malaysia (Sabah & Sarawak): Your package should arrive within 3-5 working days.
Cancellation or Modifying Order
Our HQ elves work tirelessly to ensure your orders are processed with lightning speed. Due to our efficient system, we’re unable to accommodate modifications or cancellations once your order is successfully placed. We appreciate your understanding as we strive to deliver a seamless shopping experience!
Return & Exchange Policy
We’re dedicated to your satisfaction! If you receive a defective or incorrect product, fret not! Simply shoot us an email at enquiries@khaleejicosmetics.com, and our friendly team will guide you through the return or exchange process. Your happiness is our priority!
Got more questions or just want to say hello? Reach out to us anytime at enquiries@khaleejicosmetics.com. We’re here to make your beauty journey with Khaleeji Cosmetics extraordinary!
